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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department.
Your Details

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(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
DHL Express conducts business for Uganda in the following location.

DHL International (Uganda) Ltd

DHL House
Plot 54 Upper Kololo Terrace
Lugogo By Pass

Tel: +256 (0) 3 1221 0006

Opening Hours
08:30- 17:30 Mon- Fri
09:00- 14:00 Saturday
Sunday/Public Holidays – Closed
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:

Labour Day1-May-19WED
Martyrs' Day3-Jun-19MON
Eid al-Fitr4-Jun-19WED
National Heroes Day9-Jun-19SUN
Eid al-Adha11-Aug-19MON
Independence Day9-Oct-19WED
Christmas Day25-Dec-19WED
Boxing Day26-Dec-19THUR


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